September 22, 2011
FlexTalk Lets Subscribers Text and Talk When they Choose to
As one columnist put it, texts are just pithy (concise and to the point...I had to look it up myself), getting the message across and a lot of times ways to avoid conflict or lengthy discussions. That still leaves the other 53 percent who chose to talk more often given the chance, but what opportunities are being missed that the rising percent of texters are grasping a hold of?
An example is my wife who keeps her mobile with her at all times, however, she can’t always talk. The other day she was at a doctor’s appointment for my son when I got a call from another doctor she was waiting to hear from. The doctor on the phone had information my wife would need to tell the doctor she was currently with, but I knew that if I called her and she could not answer then it would go to voicemail. Voicemail is great, but requires the ability of being able to use the phone and if she could use the phone then she would have answered my call in the first place. Text messaging, on the other hand, is instant communication and all she has to do is look at the screen. So I sent a text letting her know the doctor had called and gave a summary of the information my wife needed; how easy is that?
Nearly three out of four Americans send text messages on their phone and among those who do most preferring texting to talking, according to a study released Monday by the Pew (News - Alert) Research Center.
An earlier Pew Center study this summer documented how vital our cellphones have become. Among cellphone owners surveyed, 42 percent said they used their device to stave off boredom while 13 percent pretended to be occupied with their phones to stave off unwanted attention from others.
So, we love our mobile phones and we love to communicate, we just don't like to talk as much or have less time to talk as much as we used to. What can you do to help keep your subscribers connected to the ones they need to communicate with? How can you ensure that not only can you keep your clients connected easily but also stand out from your competition as the clear choice for leading innovation? FlexTalk SMS & Voice service will rocket you to the top easily and efficiently.FlexTalk SMS & Voice provides this awesome ability for the non wireless environment to keep up with the changing pace allowing the your subscribers to be able to text or talk how they want, and with costs up to 70 percent less than traditional service, no commitments or minimums you can provide this to your subscriber base at reduced rates that help keep your company out of the red.
Choosing FlexTalk takes the pain points away you would normally encounter when going direct with Tier 1 carriers, then offers unmatched quality with geographic redundancy and 99.999% availability. That's all wonderful, but then we really get to work offering added value like no other provider does or has to make sure that your business can be up when you are having trouble and able to run your business when you want without delay.
The next time your subscribers wish they had the choice to text or talk from your service, with FlexTalk you can let them.
David Vaughan is an industry veteran of telecom, now Director of Projects at TSG Global, Inc. To read more of David's articles, please visit his columnist page.
Edited by Stefanie Mosca
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